Terms & Conditions
Passengers are deemed to have read, understood &
accepted the following conditions. The Organiser shall be known as “The
Company” in the conditions below.
RESERVATIONS & DEPOSIT
A full deposit of S$500 per person is required to
confirm your reservation. If the tour fare is below S$1,000, a
non-refundable deposit of S$500 per person is required.
The company does not
recognize any deposit as constituting confirmation of tours, travel
arrangements or tickets.
Online Booking of Group and Free and
Easy Packages
For online reservation of packages made via our
website, a partial deposit of S$100 is required to make a booking. The
balance deposit of S$400 can be made in our office within 3 days after your
online reservation. The balance deposit can be made by cash, cheque or
NETS.
Online Booking of Air Tickets
For online booking of air-tickets, full payment is
required.
BALANCE PAYMENT
Group
Packages
Balance
payment is to be paid in full one month prior to departure. Failure to
comply with this may result in an automatic cancellation of reservation and a
forfeiture of deposit. In this instance, the
cancellation fee as stated below is payable by the Customer.
Free and Easy Packages
Full payment is
required upon confirmation of air reservation and land arrangement before
issuance of travel documents. Any booking that is not confirmed within the
airlines’ required dateline, seats will be auto-cancelled by airlines unless
tickets are being issued. Please note that during important events, festivals,
conferences and fair periods, there will be surcharges levied by accommodation
properties. We will advise you of any increase in tour prices when you book
your package. Passengers are expected to pay the difference or have the option
to change to another preferred choice of accommodation (provided there is also
no surcharge being levied)
CREDIT CARD / CHARGE CARD
For payment made through credit card, charge card or
NETS an administrative fee is chargeable. We strongly advise you to make
your payment in cash or cheque. In cases of credit card payments, refunds
(if applicable) will be made through the credit card company.
CANCELLATION
Cancellation of booking must be made in writing to
avoid misunderstanding. The following charges will apply accordingly:
Days of Notice All
Package Tour Special
Condition
Prior to departure excluding weekend /
PH
Tours on promo/Special
15 days and
above
S$500
Fares are subject to
08-14 days before
departure
50% of tour fare or
S$500
separate Land &
04-07 days before
departure
75% of tour fare or
S$500
Ticketing Conditions
03 days or
less
100% of tour fare
Whichever is higher
*Full cancellation applies for promotional
packages/air tickets/budget air tickets/tours on chartered flights
*No cancellation/amendment is allowed for booking made
during NATAS Travel Fair
*Non-refundable for departures on Eve Public Holidays
For Cruise packages:-
Amendment/Cancellation fee is subject to cruises Terms
& Condition
For Air Tickets:-
a) Cancellation/Amendment
of name or flight or date before flight departures, S$150 per name will be
imposed and passengers must pay any application fare difference that might be
incurred.
b) Non-refundable/amount
as per airline stipulated conditions and administrative fee will be imposed by
airlines
c) 100% of ticket fare
imposed for no show charges
Upon the company receiving the written notice of
cancellation and in accordance with the terms and conditions stipulated, the
Customer shall receive the refund.
AMENDMENTS
For each amendment made after a booking has been
confirmed, an amendment fee of S$50 per person will be charged. For any
changes in the departure date or tour type, cancellation charges apply as spelt
out under the section on Cancellation.
REFUNDS ON TOUR PACKAGES
Tour members should be aware that The Company is
acting as an agent for the service suppliers. After a deposit or full
payment is made, all arrangements are still subject to confirmation. When
the arrangement cannot be confirmed, The Company will endeavor to notify
passenger at least 14 days before departure and a refund of payment of tour
fare will be made if the tour is cancelled. The Company shall not be
liable for any further responsibilities. No refund or exchange can be
made in respect of accommodation, meals, sightseeing tours, admission fees,
special shows, and/or other services which are included in the tour fare but
are not utilized by the client.
TOUR FARE INCLUDES (GROUP TOURS ONLY)
- Return economy class
group tour air tickets
- Return airport
transfers (airport/hotel/airport)
- Hotel accommodation on
twin-share or triple-share basis
- When booking
triple-share rooms please note that the third bed maybe a ‘roll-away’ bed
- Single room occupancy
is at additional cost
- All meals are as
specified in the itinerary. If the selected carrier’s flight time does
not allow for certain meals to be taken, there shall not be any refund for
meals not consumed
- Baggage allowance as
per allocated by the respective airlines
TOUR FARE EXCLUDES
- Visa fees
- Airport taxes, excess
baggage charges, meals, beverages, room services & incidentals or any
others not listed in the itinerary
- Gratuities to driver,
tour guides or tour leader
Tour prices are based on current airfares, services
prices, government tax and exchange rates, applicable at the time of print or
quotation and are subject to change with or without prior notice.
CHILD FARE
Eligibility: Below 12 years (at the time of departure)
– Child fare is based on sharing a room with two adults. There will be an
additional cost for child sharing one room with an adult.
ACCOMMODATION
In the event the accommodation booked or requested is
not available, every effort will be made for an alternative accommodation of
similar standard.
SPECIAL REQUEST
If there are any requests regarding special meals,
dietary requirement, adjourning rooms and so on, please inform The Company when
booking. Such requests are subject to confirmation and availability.
TRAVEL DOCUMENTS
It is passenger’s responsibility to ensure that their
travel documents and the necessary visas are in order. Passengers must
have an international passport or other recognized travel documents, which
should be valid for at least six months from the date of departure from the
last destination of your itinerary. Passengers must have the necessary
visas, vaccination and health certificate as required by the various Government
authorities of the countries to be visited.
The Company cannot be held responsible for any
expenses, reimbursement or refund of any tour prices if passenger is refused
entry by any country on the tour for whatever reasons, including lack of necessary
visas.
SEAT ROTATION
For the convenience of all members of the group,
passengers are requested to rotate their seating arrangements on the coach
during the period of the tour. Please cooperate when called upon to do so
by the tour leader / guide.
TRAVEL INSURANCE
Passengers are strongly recommended to purchase travel
insurance with respect to such areas as trip cancellation, personal baggage,
personal accident, injury & illness. Under no circumstances is The
Company to be construed as a carrier under contract for safe carriage of
passenger or his / her baggage & belonging. Our staff will be pleased
to assist in the enquiries of any travel insurance.
EXTENSION OF STAY/DEVIATION
Extension of stay/deviation may be permitted at the
end of tour, subject to maximum validity and restrictions of air tickets,
seat-confirmation and availability of hotels prior to commencement of
tour. It is the passenger’s responsibility to hold firm confirmation for
their return flight. When extension if stay/deviation cannot be confirmed
three weeks prior to the group’s departure date, passenger is deemed to be
taking the original tour schedule. In the event that the original
arrangement has been changed by The Company during the process, any extra cost
will be borne by the passenger.
Extension of stay/deviation will be at passengers own
expenses & transfer to airport will not be provided.
The air ticket issued is a special ticket, restricted
to a specific airline only. It is non-negotiable, non-endorsable,
non-reissuable, non-refundable & non-reroutable. Any alteration in
routing or dates by passengers is solely at his / her own risk. The
Company and its associated agents shall not be held responsible for any
inconvenience caused and extra expense incurred. No refund will be made
for any unused air ticket, accommodation, meals, or sightseeing in part or
full.
RESPONSIBILITY
Jun-Air Travel Pte Ltd and its associates act only as
an agent for the transportation companies, hotels & other principals for
the tour programmes. They accept no responsibilities for injuries,
damage, accident, loss delay, theft, quarantine, customs regulation, strike,
changes in itinerary, deportation or refusal of entry by immigration
authorities resulting from improper travel documents, possession of unlawful
items or irregularities that may be caused to person or property. Any
losses & expenses are the responsibility of the passenger. The
Company reserves the right to alter itineraries, travel arrangement, hotel
reservation, etc. If is necessary or in the case of force majeure.
The Company reserves the right to cancel any tour prior to date of departure
for any reason, including insufficient number of participants. Should
this happen the entire payment shall be refunded without further obligations on
the part of The Company. The Company will recommend alternative tour,
preferably to the same destination or other destinations. Should
passenger decide not to accept the alternatives, all monies paid shall be
refunded in full by The Company without further obligations.
The Company also reserves the right to require any
individual to withdraw from the tour if deemed his/her act of conduct is
detrimental to or incompatible with the interest, harmony & welfare of
other passengers and the tour as a whole. The Company shall be under no
further liability thereafter to any such person. No tour leaders / guides
or other employees or agents of The Company are authorized to commit The
Company to any liability whatsoever and The Company will not be bound by any
statement or representation unless in writing and signed by a management
executive of The Company. The Company reserves the right to take
photographs & films of passengers while on tour with The Company to be used
for brochures advertising or publicity material without obtaining any further
consent from passenger.
COMPLAINTS / CLAIMS
Any complaints/claims have to be made in writing
within 14 days from the date of return. No responsibility is accepted in
respect of any complaints/claims, which are made after 14 days of return.
GOVERNMENT LAW
The laws of the Republic of Singapore shall govern
this Agreement and the parties expressly submit themselves to the non-exclusive
jurisdiction of the courts of Singapore.
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more at:
http://junairtravel.com.sg/PackageDetail.aspx?PkgID=SgBVAE4AQQBJAFIANwA1AEoAVQBOAEEASQBSAA==#sthash.TO9Eu4lC.dpuf
Download PDF of this Package
Minimum Group Size: 10
Travel Period:
March to September 2016
Preferred Tour Date: 5 Days Tour
Select Number of Travellers
Adult 12
yrs above
- See more at: http://junairtravel.com.sg/PackageDetail.aspx?PkgID=SgBVAE4AQQBJAFIANwA5AEoAVQBOAEEASQBSAA==#sthash.Yf9yQqyp.dpuf